We are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application.
Programme
Support Officer
Salary: £31,015- £32,578 Grade: D12
Directorate: Place
Reports to: Programme Development Officer
Location: Chesterfield Contract: Permanent
Help shape
the future of transport across the East Midlands
We are looking
for an organised, proactive and detail-focused Programme Support Officer to
join our Transport Investment Team.
This is an
exciting opportunity to play a key role in supporting a significant programme
of transport investment across the East Midlands. You’ll provide essential
project, programme and administrative support, helping the team to coordinate
activity, manage information and ensure that projects progress effectively.
Working closely
with the Programme Delivery Manager and wider project teams across EMCCA and the
region’s Constituent Authorities, you’ll be at the heart of the programme bringing
together information, keeping processes on track and making sure colleagues
have the accurate data and documentation they need to make informed decisions.
About the
role
As Programme
Support Officer, you will provide day-to-day coordination and support across a
varied and evolving transport investment programme.
A key part of
the role will be collating, processing and reviewing data to support monthly
and quarterly reporting. You’ll work with potentially large volumes of
information, ensuring that data is accurate, reliable and presented clearly for
programme and project teams.
You’ll also
support the effective management of projects by maintaining action and risk
registers, coordinating meetings and events, preparing agendas and minutes,
maintaining project records and supporting financial administration and
tracking.
This is a role
where attention to detail really matters. You’ll be expected to identify
inconsistencies, raise queries and escalate issues appropriately, using your
own initiative while knowing when further investigation or management input is
required.
You will also
contribute to developing effective processes, procedures and documentation that
allow the programme team to demonstrate progress and maintain a clear record of
projects over time.
What you’ll
be doing
Your
responsibilities will include:
- Collating and processing transport
investment data to support monthly and quarterly reporting.
- Reviewing large volumes of data,
identifying inaccuracies, inconsistencies or emerging issues and providing
clear feedback to the Programme Delivery Manager and wider team.
- Supporting project and programme
management activity across transport investment schemes.
- Monitoring project timelines,
deliverables, actions, risks and key milestones.
- Maintaining accurate project files,
records, registers and programme documentation.
- Providing financial administration
and supporting the tracking of project expenditure.
- Managing calendars, scheduling
meetings and coordinating workshops, events and other programme
activities.
- Drafting clear and professional
communications for internal and external stakeholders.
- Ensuring information and data is
accurate, complete and maintained to a high standard.
- Working independently to manage
priorities while escalating issues or queries when appropriate.
- Supporting the wider Programme
Development team as priorities and requirements evolve.
About you
We’re looking
for someone who is highly organised, analytical and comfortable working with
data, with the ability to manage competing priorities in a busy programme
environment.
You’ll need to
be confident working independently and taking ownership of your workload, while
also being a collaborative team member who communicates effectively with
colleagues and stakeholders.
In particular,
you will have:
- Experience of supporting or
coordinating multi-faceted projects, whether in a formal project
management role or another relevant capacity.
- Excellent organisational and time
management skills, with the ability to manage multiple deadlines and
priorities.
- Strong attention to detail and a
commitment to accuracy.
- The ability to review and interpret
large volumes of information and identify issues or inconsistencies.
- Experience of collating and
processing data for reporting purposes.
- Strong Microsoft Office skills,
particularly Microsoft Excel, or equivalent spreadsheet software.
- Excellent written and verbal
communication skills.
- The confidence to work on your own
initiative and make appropriate decisions within established processes.
- The judgement to recognise when an
issue needs to be escalated to your line manager or another member of the
programme team.
- A working knowledge of project
management principles.
- Experience of working within
governance structures and an understanding of the importance of
appropriate use of public funds.
- The flexibility and agility to
respond to changing demands within an evolving programme of work.
You will also
need NVQ Level 3 or equivalent experience.
A degree or
diploma in Business Administration, Project Management or a related subject
would be desirable, but is not essential.
Why join us?
Our work is
ambitious and focused on delivering tangible, sustainable and lasting change
for communities across the East Midlands.
As part of the
team, you’ll have the opportunity to contribute to a major programme of
transport investment and gain experience working across projects, data,
governance, finance and stakeholder engagement.
We are a
values-led organisation, and the way we work is just as important as what we
deliver.
Lifting our
region
We put wider
outcomes ahead of personal or organisational gain and are passionate advocates
for our place, policies and programmes.
Working
together
We build strong
relationships, welcome constructive challenge and bring people and
organisations together to achieve shared goals.
Making an
impact
We turn ideas
into action, make the most of limited resources and focus on achieving
meaningful improvements for our communities.
Being human
We value
different perspectives, build genuine connections and bring an authentic and
inclusive approach to our work.
Ready to
make an impact?
If you’re an
organised and proactive professional who enjoys working with data, coordinating
projects and making sure things happen, we’d love to hear from you.
This is an
opportunity to join a forward-looking team and play a key supporting role in
delivering an ambitious transport investment programme for the East Midlands.
Apply now
and help us shape a more prosperous, sustainable and connected region.
Closing
Date: 10/11/2026
Proposed
Interview Date: week
commencing 16th November