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Job Specification

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Personal Information

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Application Questions

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Requested Documents

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Application Preview

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Application Submission

Job Specification

Process Excellence Graduate (FTC 24 months)

Ascent Flight Training (Management) Ltd
Competitive Salary Full-time Contract

Role purpose

    • Support the establishment and development of Business Process Management across the organisation.
    • Capture, map and document operational processes, converting working practices into clear and controlled documentation.
    • Work with subject-matter experts and operational teams to improve process visibility, consistency and standardisation.
    • Maintain process information and support the administration, reporting and effective use of the BPM platform.
    • Contribute to compliance traceability, audit readiness and continuous improvement while progressing towards independent process ownership.


    A day in the life of a Process Excellence Graduate

    • Supporting process-discovery workshops with operational teams and subject-matter experts to understand current ways of working.
    • Producing process maps, SOPs, work instructions, guides and checklists using agreed standards and templates.
    • Maintaining process records, metadata, review dates, version control and regulatory traceability within the BPM platform.
    • Analysing process information, preparing reports and supporting maturity assessments, dashboards and governance reviews.
    • Following up improvement actions, responding to platform users and supporting Process Champions with communications, training and onboarding.
    • Developing personal capability through structured training, practical experience, feedback and progressively greater responsibility. 


    • Essential skills and experience

    • A degree or equivalent qualification in business, operations, engineering, quality, continuous improvement, data analytics or a related discipline.
    • A basic understanding of business processes, process improvement, quality management and controlled documentation.
    • Strong analytical skills, attention to detail and the ability to gather, organise and document information accurately.
    • Clear written and verbal communication, with the confidence to engage operational teams, subject-matter experts and managers.
    • Proficiency in Microsoft 365, particularly Excel, Word, PowerPoint and Teams, with an aptitude for structured data and reporting.
    • A collaborative, curious and methodical approach, supported by a genuine interest in process excellence, quality and continuous improvement. 


    Desirable skills and experience.

    • Awareness of process-mapping methods, including UPN, BPMN, SIPOC, swim-lane mapping and RACI.
    • Exposure to Lean, Six Sigma, DMAIC, root-cause analysis or other structured problem-solving approaches.
    • Awareness of ISO 9001, Quality Management Systems or working within a regulated operational environment.
    • Familiarity with BPM platforms, Power BI, Power Platform or other process reporting and data-visualisation tools.
    • Experience supporting workshops, producing process documentation or working with stakeholders across different functions.
    • An understanding of how process performance influences operational efficiency, customer outcomes, cost and wider business performance.


    This role is full time, 37.5 hours per week and on a 9 day working pattern and requires the successful candidate to obtain Security Check (SC) clearance.


    We’re proud to foster a flexible and inclusive workplace where diverse perspectives are valued. Whether working onsite or remotely, we support a culture that encourages collaboration, individuality and work-life balance. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workforce. We are open to considering flexible working arrangements for all roles, including part-time hours, job share, and alternative working patterns, and we encourage conversations about individual needs during the recruitment process.

    We are actively working to remove barriers within our hiring practices and aim to provide a fair, accessible and supportive experience for every candidate. If you require any adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.

    Support the establishment and development of Business Process Management across the organisation.

    Capture, map and document operational processes, converting working practices into clear and controlled documentation.

    Work with subject-matter experts and operational teams to improve process visibility, consistency and standardisation.

    Maintain process information and support the administration, reporting and effective use of the BPM platform.

    Contribute to compliance traceability, audit readiness and continuous improvement while progressing towards independent process ownership.

    Personal Information

    General Info

    Equality Information

    Application Questions

    Do you have the right to work in the UK?
    Are you on any form of VISA requiring employment sponsorship, or will you be requiring VISA sponsorship in the future?
    Do you have any unspent criminal convictions?
    An individual’s criminal record will not, in itself, debar that person from being appointed to this post. Suitable applicants will not be refused posts because of offences which are not relevant to the role for which they are applying. All cases will be examined on an individual basis. If you have answered yes, please provide details of your criminal record in the space here:.
    As Ascent operates in an environment where our staff are exposed to technical data from outside of the United Kingdom, we are bound by both domestic and international legislation in how we manage access to this data. In order to ensure we maintain compliance with U.S Export Regulations (EAR or and ITAR) and remain compliant with our policy, we must request all details of current, and any dual and trinal nationality. If breached, these regulations carry potentially severe civil and criminal penalties for the company and/or our staff. Therefore we consider transparency in this respect to be paramount; this includes notifying the Ascent HR team of any changes to your nationality. What is your current nationality?
    Do you currently hold, or have you previously held, dual or trinal nationality?
    What is your expected salary for this role?
    What is your current salary?
    Are you currently employed by a Shareholder of Ascent?
    I acknowledge that it is a key obligation of Ascent to identify and avoid or mitigate conflicts of interest in conjunction with its activities as the UK Ministry of Defence’s UK Military Flight Training System (“UKMFTS”) Training Service Partner, including engagement in negotiations for the procurement of infrastructure, aircraft and ground based training (including simulator) equipment from third party suppliers.
    I declare that the information I have given is to the best of my knowledge and belief accurate and complete and that I have not withheld any information regarding any actual or potential conflict(s) of interest arising from my current or previous work history with the responsibilities and duties specified in the Job Specification for the role for which I am applying.
    I acknowledge that Ascent may (without liability) promptly terminate any offer of employment or (if employment has commenced) my employment, if it is discovered on or after the date of my declaration that I have wilfully withheld any information regarding any actual or potential conflict of interest which may materially affect my capacity to discharge my responsibilities and duties relevant to the role I am is engaged to perform.
    Have you been or are you involved in any previous or current work experience which would or is likely to give rise to any conflict of interest affecting your ability to carry out the responsibilities and duties specified in the Job Specification for the role for which you are applying?
    Please disclose here your previous or current work experience which would or is likely to give rise to any conflict of interest affecting your ability to carry out the responsibilities and duties specified in the Job Specification for the role for which you are applying:
    Do you or your family members have any financial interests, stocks in vendors, suppliers, or companies that could be considered a potential competitor or conflict of interest?
    Have you received any gifts or gratuities from any vendors, contractors, or suppliers that could influence your decisions regarding their contracts or business dealings with our organisation?
    Do you have any investment activities that may conflict with your duties or obligations to our organisation?
    Do you own or have partial interest in any intellectual properties, patents, licenses, or copyrights that could be relevant to your work at our organisation?
    Do you have access to or know any inside information about our organisation or any of our customers that could be used for personal gain?
    Do you have any personal or planned future investments that could create conflicts of interest with your duties at our organisation?
    Please list any companies where you are currently a registered director. If none, please state ‘None’
    Do you consider yourself to have a disability, according to the definition provided in the Equality Act 2010?
    Is this your first job since leaving the armed forces?
    Are you a Veteran?
    Have you been referred or recommended for this position by a current employee of our Ascent?
    What is your current notice period or availability to start?

    Requested Documents

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